Luimoto logo
Luimoto logo
banner image
Track order
Return order
Cancel order
Report issue

FAQs

Shipping, Returns & Exchanges

All orders placed on our website are shipped from Canada. Complete "In Stock" orders will usually ship within 1-2 business days. "Partial Stock" and "Made to Order" orders can take 1-2 weeks before shipping. Custom orders may take longer depending on their complexity.

Canada Orders

Orders within Canada are shipped via UPS Worldwide Expedited, with an estimated delivery time of approximately 3 business days once shipped.

USA Orders

Orders within the continental United States, Hawaii, Puerto Rico, and the US Virgin Islands are shipped via UPS Worldwide Expedited, with an estimated delivery time of approximately 2-3 business days once shipped. Please note that shipping costs for the following US territories will differ. Do not select "US" during checkout for American Samoa, Guam, or Northern Mariana Islands.

International Orders

International orders are shipped via UPS Worldwide Express, with delivery times varying depending on your location. Most orders will arrive within a week once shipped.

PO Box Addresses

We do not ship to PO Box addresses. Please provide a physical address.

Military Addresses

We ship to APO/FPO addresses using Canada Post. Please select "United States" as the country and choose the correct state (Armed Forces Americas/Europe/Pacific).

Shipping Costs
To estimate your shipping costs, please add your desired products to the cart and visit our shipping cost estimator. The estimator will calculate the shipping costs based on your location and the items in your cart.

IMPORTANT: All international shipments are subject to duties and taxes charged by your country's customs upon delivery. If the shipment is refused due to unpaid import fees, we may abandon your order and not offer a refund.

For any inquiries regarding shipping, please contact us.

If you are not completely satisfied with your purchase or if the item arrived damaged, we will gladly accept returns within 30 days of receipt. To start the return process, please email us at [email protected] to obtain a Return Authorization (RA) number. Returns requested after 30 days from receiving the RA number may be subject to a 20% restocking fee.

For a smooth return, items must include a valid RA number. Accepted returns will be refunded in full, minus any shipping costs. However, we cannot accept returns for items that have been installed or have stains (e.g., grease, dirt, or pen marks). Returns without an RA number or those submitted after the 30-day period may not be accepted for a refund.

If you received the wrong item, Luimoto will cover any shipping expenses incurred. Please note that customized color orders are non-refundable. If you are unsure which colors match your motorcycle, you can order free sample swatches to assist with your decision.

For returning items, please use your country’s standard postal service (e.g., United States Postal Service, Canada Post). We cannot accept packages shipped by UPS or FedEx from outside Canada.

For further questions or assistance, feel free to contact us.

If the items are in stock, they will typically ship within 1-2 business days after the order is placed. For items that are made to order, please allow up to 1-2 weeks for shipping.

Please note that these time frames are estimates and may vary depending on our current order volumes.


Yes, you can! Simply enter the UPS Access Point address as your delivery address during checkout. Once your package arrives at the selected Access Point, UPS will notify you via email for pickup. Don't forget to bring a government-issued photo ID, such as a driver's license or passport, when picking up your package.

(REF.CY240416)

Seat Covers

We do not sell the entire seat unit with foam. We design and manufacture a sewn seat cover fabric which is to be installed over your OEM seat using a staple gun. Below is an example of an actual product.

CF vinyl is a marine-grade material with a carbon weave texture embossed onto the surface. It reflects light similarly to real carbon fiber, giving your seat a modern, high-tech look.

SP vinyl, on the other hand, features a leather-like texture, offering a more refined, OEM-style appearance for those seeking an enhanced factory look.

Please note, since vinyl and paint surfaces have different properties, achieving a 100% color match is challenging. However, we've carefully selected the best available colors to complement your motorcycle. If you're unsure about the color or texture, you can request free fabric swatches by placing a sample order here.

(REF.CY241007)

Installing the Luimoto seat cover is simple; however, it will require some patience. You will need a staple gun (an electric or pneumatic staple is preferred). Installation will involve some stretching and pulling. All orders come with detailed online instructions. Please visit our installation page to learn more.

If you do not wish to install the seat cover yourself, we recommend seeking your local automotive upholstery shop. Please remember, we are selling just the seat cover, not the entire seat assembly.

You can also send us your seat to be installed by us. Our fees are below:

Rider seat cover $50
Passenger seat cover $35
Large seat cover -> $60

Please note, you are responsible for the cost of shipping both ways.

The Moisture Barrier Poly Sheet (MBPS) goes between the Luimoto seat cover and OEM foam to provide extra wet weather protection. Before installation of the MBPS, Simply wrap it over your stock foam, either securing it with a spritz of spray glue or stapling it down to the plastic pan. Once you are satisfied with the install of the MBPS, proceed to install your Luimoto seat cover using our helpful videos or online instruction manual. Trim off any excess MBPS under the seat pan using a scissor.

*This is only included with seat cover styles that have a suede top panel or ribbing. Please note seat covers that have a suede top panel with ribbing has this already built in and doesn't come with an additional one.

Luimoto Marine-Grade Vinyl:

  • Wash with mild soap and water and rinse. Wipe off any remaining excess water with a clean chamois.
  • For stubborn stains, take a nylon bristled toothbrush and use mild soap and water and work the area in a circular motion. Repeat until stain has been removed.
  • Do not use any kind of store bought vinyl cleaners as the seat cover could become slippery making it unsafe to operate a motorcycle.

Luimoto Suede:

  • Use a clean soft nylon bristled brush to quickly remove dust off suede
  • Wash your bike like you usually would with mild soap and water and rinse
  • Soak up excess water with chamoise or sponge and allow 15 minutes of air drying under the sun
  • Do not rub or use any hard bristles on the suede while its wet.
  • Do not use any mechanical upholstery/carpet cleaner to clean the suede.
  • Do not allow the suede to stay wet and dry out on its own
  • Do not allow suede to sit under the sun all year round uncovered
  • Following these steps should ensure long life of your Luimoto suede seat cover

All seat covers are inspected before shipping. We will guarantee the quality of the workmanship, thread and vinyl for 1 year of the purchase date under normal use. Warranty will be void if the vinyl is at anytime of ownership, been exposed to gasoline, or other damaging chemicals.

If the seat cover is installed improperly, damaged during installation, or if the seat was damaged under any other circumstances (tipping the bike, traffic accident), the seat cover will not be covered under warranty. Also, using products other than the ones recommended to maintain/clean the seat cover will void the warranty.

Yes, you can! Elastic is often included in new seat cover designs for ease of installation. Many motorcycle seats, including those from OEMs (Original Equipment Manufacturers), feature elastic for the same purpose.

(REF.CY240416)

Unfortunately we do not work on aftermarket seats. Our seat cover patterns will only fit on the specific unmodified OEM seat.

Gel Insert (Gold Gel)

Gold Gel is specifically designed to absorb and distribute road shock and vibrations. This leads to less rider fatigue, resulting in longer ride times. Gold Gel is not a soft material like most gel inserts on the market. This means that it will not bottom and provides a comfortable and supportive ride at all times.

Gold Gel integrates into your existing seat foam, leaving the seat shape unaltered. Luimoto Designer Seat Covers fit perfectly over the seat seamlessly creating a beautiful and comfortable seat.

If you do not wish to install the seat cover yourself, we recommend seeking your local automotive upholstery shop. A typical install fee should range between $20.00 to $60.00 per seat, depending on the size and complexity of the install. Please remember, we are selling just the seat cover, not the entire seat assembly.

You can also send us your seat to be installed by us. Our fees are below:

(GG1) Rider or (GG2) Passenger Kit Install $100 (Add $20 if your seat is a large / long seat)

(GG3) Rider and Passenger or (GG4) Large Kit Install $160

Install fee also includes un-installation and installation of your seat cover.

Please note, you are responsible for the cost of shipping both ways.

Unfortunately we only suggest installing our Gold Gel R kit if your seat heating element is underneath your seat foam. If your seat heating element is on top of your seat foam then we do not recommend any gel installation.

Here's a comparison to help you decide:

  • Full Gold Gel Insert:

    • Thickness: 1 cm.
    • Comfort: Provides maximum comfort due to its thicker design.
    • Installation: Requires more effort since you need to cut into your seat foam.
    • Recommendation: Best for offering the highest level of support and comfort.

  • New R Version:

    • Thickness: 0.5 cm.
    • Comfort: Still offers additional comfort but less than the full gold gel insert due to its thinner design.
    • Installation: More convenient as it only needs to be placed on top of the foam and can be used with the OEM cover.
    • Recommendation: Easier to install, suitable for moderate comfort enhancement.

Both options will enhance your comfort. If you prefer ease of installation and decent comfort, go for the new R version. If you're willing to put in the extra effort for maximum comfort, the full gold gel insert is the better choice.

For more details or personalized advice, feel free to contact our customer support.

Gold Gel Compatibility Guide:

For detailed information on which motorcycles are compatible with our Gold Gel inserts, please refer to our Gold Gel Compatibility Guide. This guide provides a comprehensive list of makes and models, ensuring you can easily determine if our Gold Gel products will fit your specific seat. Whether you're considering the full gold gel insert or the new R version, this resource will help you make an informed decision about enhancing your riding comfort.

(REF.CY240527)

If your motorcycle seat feels hard and uncomfortable, there are a few options you can consider to improve your riding experience. One effective solution is to add a Gold Gel insert, designed specifically to enhance comfort by reducing pressure points and providing better support. This option allows you to maintain the appearance of your existing seat while making it more comfortable for longer rides. The Gold Gel insert can be easily added to your seat with some minor modifications.

Another approach is to have your seat professionally reshaped. A professional upholsterer can modify the foam in your seat to create a more customized fit, tailored to your comfort needs. While Luimoto does not offer seat reshaping services, this is a popular choice for riders looking to significantly improve seat comfort.

If you have any questions about these options or need further guidance, please don’t hesitate to contact us via our Contact Us page. We're here to help you find the best solution for your comfort needs.

For additional information, you can also visit our FAQs.

(REF.CY240822)

Yes, it is common for riders to use both the Full Gold Gel Insert (GG1) and the R Version (GGR1) together. Combining these inserts can maximize comfort, particularly for long rides. The GG1 provides a thicker base of support, while the GGR1 adds an additional cushioning layer, enhancing the overall comfort without needing more extensive modifications.

For installation, the GG1 is inserted directly into the seat foam, which may require some modification, while the GGR1 is layered on top for added cushioning. This combination is ideal for extended rides and provides an optimal comfort setup.

If you have any other questions or need further assistance, please feel free to contact us.

(REF.CY241012)

Tank Pads (Tank Leaf)

Tank Leaf encompasses protection, form, and functionality. Made with a grippy fabric named Tec Grip, and finished with a carbon fiber look trim, Tank Leaf will provide superior stability for the rider without compromising style. Whether you’re attacking the track or the streets, Tank Leaf will make sure you remain in proper position and looking good.

Tank Leaf easily attaches to your gas tank using secure 3M tape. To learn more about the installation process, please visit our installation page.

Custom Orders

A custom order is a unique order made specifically to your specifications, from a simple change in material colours, to adding personalized embroidery to a complete bespoke seat cover or Tank Leaf.

Please visit our custom services page to explore the options we offer!

All of our custom services require an initial deposit, which is fully refundable if you choose not to proceed. You can find the Custom Services Deposit page here.

Here’s how the process works:

  1. Initial Deposit: Once the deposit is made, our design team will reach out via email within 1-2 business days to discuss your ideas and confirm the details of your order.

  2. Quote: After reviewing your specifications, we’ll provide a quote for the full project. If you accept and wish to proceed, an invoice for the remaining balance will be sent.

  3. Design Process: Upon receiving full payment, our design team will collaborate with you, creating computer sketches to finalize the design.

  4. Manufacturing: Once the design is approved, we will begin manufacturing your custom seat cover. This process typically takes 1-2 weeks.

  5. Final Review and Shipment: We’ll send you a photo of the finished product for your final approval. After receiving your confirmation, please allow 1-2 business days to prepare the shipment. You’ll receive an email notification once your order has been shipped.

Important Notes:

  • Unfortunately, we do not work on aftermarket seats. Our seat cover patterns are specifically designed to fit unmodified OEM seats.
  • All custom order sales are final once the manufacturing process begins.

Thank you for choosing us for your custom order! We look forward to working with you!

(REF.CY240929)

  1. All of our custom service offerings require an initial deposit. The colour/fabric change custom service deposit page can be found here
    We kindly request that you only place a deposit and refrain from ordering the corresponding product (i.e., the seat cover you wish to customize).
  2. Once we’ve received the deposit, our design team will reach out via email within 1-2 business days to discuss your ideas and confirm the full details of your order. We can then provide you with a quote for the full project.
  3. Should you accept the quote and wish to proceed, you will receive an invoice for the remaining balance of your custom order. We require final payment before we begin the designing and templating process.
  4. Once we’ve received final payment, our design team will work with you through computer sketches to come to an agreed-upon design. Once your design has been finalized, we will begin the manufacturing process.
  5. Please allow approximately 1-2 weeks for manufacturing. Once it’s ready, we will send you a photo of the finished product for final review and approval.
  6. Once we’ve received final approval, please allow 1-2 business days to prepare your shipment. You will receive an email notification once your order has shipped.

    Please note that all custom order sales are final.

Thank you for considering us for your custom order needs. We look forward to working with you!

  1. All of our custom service offerings require an initial deposit. The custom service embroidery deposit page can be found here
    We kindly request that you only place a deposit and refrain from ordering the corresponding product (i.e., the seat cover you wish to customize).
  2. Once we’ve received the deposit, our design team will reach out via email within 1-2 business days to discuss your ideas and confirm the full details of your order. We can then provide you with a quote for the full project.
  3. Should you accept the quote and wish to proceed, you will receive an invoice for the remaining balance of your custom order. We require final payment before we begin the designing and templating process.
  4. Once we’ve received final payment, our design team will work with you through computer sketches to come to an agreed-upon design. Once your design has been finalized, we will begin the manufacturing process.
  5. Please allow approximately 1-2 weeks for manufacturing. Once it’s ready, we will send you a photo of the finished product for final review and approval.
  6. Once we’ve received final approval, please allow 1-2 business days to prepare your shipment. You will receive an email notification once your order has shipped

    Please note that all custom order sales are final.

Thank you for considering us for your custom order needs. We look forward to working with you!

Once the deposit has been paid, we will provide a maximum of two designs and one revision. After the sign off process, we are unable to make any changes to the product. This is because our production process begins immediately after receiving approval, and alterations to the order would require us to start the process over from the beginning, which would cause delays and additional expenses.

The shipping cost for custom orders is typically calculated and provided in the final invoice, based on the specific details of your order, including the size, weight, and destination of the package.

To get an estimate of the shipping cost before finalizing your custom order, you can use the following method:

  1. Add a Similar Item to Your Cart: While browsing our website, find an item similar in size and weight to the custom product you are interested in. Add this item to your shopping cart.

    Important: Do not add a Custom Services Deposit to your cart, as it is only a payment deposit for starting your custom order and does not require a shipping address to proceed to checkout. This means you will not be able to get a shipping quote from it.

  2. Use the Shipping Cost Estimator: Once the similar item is in your cart, proceed to the checkout page where you can use our shipping cost estimator tool. This tool allows you to enter your shipping address and provides an estimated shipping cost based on the item in your cart.

  3. Consider Additional Factors: Please note that the actual shipping cost for your custom order may vary slightly from the estimate, depending on factors such as packaging requirements or additional services requested.

Important Note: The shipping cost provided during checkout is an estimate. The final shipping cost will be confirmed and included in your final invoice once your custom order is processed.

For any questions or further assistance with estimating your shipping costs, please visit our Contact Us page. Our team is here to help ensure you have all the information you need before completing your purchase.

(CY240817)

Uncategorized

If your region has the local currency option activated, then you will be notified upon visiting the website, otherwise all prices are displayed in US Dollars (USD). Local currencies are based off of the daily exchange rate against the USD.

Yes, you can update the details of your order after placing it. To do so, please contact our customer support as soon as possible with the correct details. For instance, if you have ordered the wrong color or selected the wrong seat cover for your motorcycle model, you can provide us with the correct color or the correct model specifications. Once you have provided the correct details, we will update your order accordingly and ensure that it is shipped out promptly. If you notice the mistake before the order has been processed, we can make the change without any issue. It's important to act swiftly because once an order is shipped, we may not be able to make the changes. Prompt communication is key for a smoother resolution.

(REF.CYAI240429)

Thank you for your inquiry about returning an order. We are committed to ensuring a smooth return process for our customers. Here are the steps you need to follow to return an item:

  1. Return the unused item in its original packaging rolled up the same way as it was received to avoid any damage or creases. Items must be returned within a specified date range from the date of purchase. Returns that arrive after 30 days from the issue date of the return authorization may be subject to a restocking fee.
  2. Clearly write the return authorization number, which you should receive from customer service, on the outside of the package.
  3. Ship the item using the post office to avoid any additional fees. Other shipping companies like UPS or FEDEX may impose brokerage fees upon delivery which will be deducted from your refund.
  4. If required to fill out a content description form when shipping, make sure to describe the item as "return: seat cover" and include a certain monetary value if necessary. This value will be provided by our customer service team.
  5. The item should be sent to our address in Vancouver, BC. Please make sure to send it to the correct location provided by our customer service team.

Please ensure to follow these instructions carefully. Improper labeling or shipping that results in additional fees will result in deductions from your refund. When your return package is received, we will notify you immediately and begin processing your refund, which will be the amount paid for the item minus any shipping charges.

We hope this information helps, and we look forward to assisting you with your return.

(REF.CYAI240429)

Unfortunately we're a seat cover manufacturer and do not offer this service. You will have to find an automotive upholstery shop to have that done.

Unfortunately the only photos available are on our website. However we can mail you free fabric samples https://luimoto.com/products/fabric-samples

We manufacture seat covers not a full seat. Our seat covers require installation on your own unmodified OEM seat. We also sell gold gel inserts separately that also requires installation.

We recommend a quick rinse with water or use mild soap if it's really dirty.

Our seat covers are made from marine-grade vinyl, which offers excellent water resistance. However, to further protect your saddle, we recommend using a dedicated weather protector or applying a water-repellent spray suitable for vinyl. Regular maintenance can also help prevent water damage.

For more tips, please visit our blog here.

(REF.CY240522)

To cancel your order, please follow these steps:

  1. Visit our Help Center: Go to Luimoto Help Center.
  2. Submit a Request: Use the contact form to submit a cancellation request. Provide your order number and any other relevant details.
  3. Confirmation: Once we receive your request, we will process the cancellation and confirm via email.

Additional Information:

  • Time-Sensitive: Please note that cancellations are time-sensitive. If your order has already been shipped, we may not be able to cancel it.
  • Refunds: If your order is successfully canceled before shipment, you will receive a full refund.

If you have any questions or need further assistance, feel free to contact our customer support through the Help Center.

(REF.CY240523)

The cost of international shipping can vary. To estimate your shipping costs, please visit our shipping cost estimator.

____

Important Note:

All international shipments may incur duties/taxes by your country's customs upon delivery. If a shipment is refused due to non-payment of these fees, we may abandon the order and no refund will be provided.

____

Additional International Purchase Options:

If you are concerned about potential duties, taxes, or international shipping fees when ordering directly from us, you may consider purchasing Luimoto products from our authorized dealers and distributors worldwide. By choosing this option, you can often enjoy a more localized shopping experience, potentially avoiding additional charges and benefiting from faster delivery times.

Authorized dealers and distributors offer the same high-quality Luimoto products and can provide personalized service, making your purchase experience smoother and more convenient. Whether you prefer to shop online or visit a physical store, these dealers can assist you in selecting the right products for your motorcycle.

For a comprehensive list of authorized dealers and distributors, please visit our Dealers and Distributors page. This will help you locate the nearest dealer, ensuring you can view and purchase our products with ease.

For further assistance, please visit our Contact Us page. We look forward to assisting you! 

(REF.CY240523.REV240809)

Yes, we ship worldwide.

____

Steps to Receive Your Order Internationally:

  1. Place Your Order: Visit our website and place your order as usual.
  2. Shipping Method: At checkout, select the appropriate shipping option for international delivery.
  3. Shipping Time: Orders are shipped via UPS Worldwide Express. Shipping times may vary, but most orders arrive within a week once shipped.

Estimate Your Shipping Costs:

To estimate your shipping costs, please visit our shipping cost estimator.

Important Note: If your destination country does not use postal codes, the "Estimate Your Shipping Costs" function may display the message "We do not ship to this destination." In this case, please select "Checkout" to proceed to the payment page, where you can enter your complete shipping address. This will generate the correct shipping cost. 

Additional Information:

  • Customs Duties/Taxes: International shipments may be subject to duties and taxes charged by your country's customs upon delivery. These fees are the responsibility of the recipient.
  • Physical Address: Ensure that you provide a physical address, as we do not ship to PO Box addresses.

For further assistance, please visit our Help Center or contact our customer support.

(REF.CY240525)

If you don't see products available for your motorcycle, please provide us with more details, including the make, model, and any specific requirements you have. Our team will review your request and respond promptly to let you know if we can accommodate your needs.

To submit your request, please use our Contact Us form. We look forward to assisting you!

(REF.CY240528)

If the seat cover you received doesn't match your order, we're here to assist you promptly. Please inform us through our Contact Us form about the incorrect item you received, and provide us with all the necessary details. Our dedicated team will thoroughly review your request and ensure a swift response.

You can expect to receive a reply on the same day during our Hours of Operation:

  • Monday to Thursday: 9:00 AM - 5:00 PM (PST)
  • Friday to Sunday: Closed

We appreciate your understanding and patience as we work to resolve this matter for you.

(REF.CY240528)

If you're curious about the materials used in our seat covers, please note that they are crafted from synthetic materials engineered to replicate the appearance and texture of leather. To experience the feel and quality firsthand, you can order free fabric samples at luimoto.com/products/fabric-samples. For additional information or assistance, please reach out through our contact us form at luimoto.com/pages/contact-us.

(REF.CY240528)

Unfortunately we do not offer seat shaving services. We recommend visiting you local upholstery shop to have that done.

The gauge doesn't matter. We recommend using 6mm or 1/4 inch staples for installing the seat cover. These staples provide the right balance of holding power and ease of installation, ensuring a secure fit without damaging the cover or seat. For best results, use a high-quality staple gun to ensure consistent pressure and penetration. If you have any further questions or need assistance, please visit our contact us form.

(REF.CY240717)

We appreciate your continued support. Currently, we do not have any active promotions. To stay informed about future sales and discounts, please follow our social media pages or subscribe to our newsletter on our website. You will be notified as soon as new promotions become available.

Stay connected with us on social media to never miss an update:

For any further inquiries, please feel free to reach out via our Contact Us page. We’re here to help and look forward to assisting you.

(REF.CY240724.0821)

We greatly value all of our customers, including those who serve in the military, work as first responders, or are engaged in other important roles. While we do not currently offer specific discounts for these groups or for returning customers, we do occasionally run special promotions and offers.

To stay informed about any upcoming sales or discounts, we encourage you to follow us on social media and subscribe to our newsletter. By doing so, you’ll be among the first to know about any new opportunities to save.

We often receive discount inquiries from:

  • Military Personnel: Active duty service members and veterans
  • First Responders: Law enforcement officers, firefighters, and EMTs
  • Students and Educators: From K-12 to higher education
  • Healthcare Professionals: Including doctors, nurses, and support staff
  • Senior Citizens: Those eligible for age-based discounts
  • Non-Profit Organizations: Seeking group purchases or discounts

Although we do not have permanent discounts for these groups at this time, we appreciate your service and dedication. We hope our future promotions will offer you the savings you’re looking for.

Stay connected with us on social media to never miss an update:

For any further inquiries, please feel free to reach out via our Contact Us page. We’re here to help and look forward to assisting you.

(REF.CY240724.0821)

If your seat cover doesn't fit as expected, please contact our customer service team. We will work with you to resolve the issue, whether it involves providing fitting advice or arranging a return and exchange.

(REF.CY240724)

Thank you for contacting us. Our comfort seat covers are designed to fit on your OEM comfort seat and do not come with added padding. If you don't have an OEM comfort seat, you'll need to order the standard rider seat cover.

Seat covers generally do not provide much or any additional comfort depending on the style. For enhanced comfort, we recommend adding a gel insert to your seat.

For further assistance, please visit our Contact Us page.

(REF.CY240729)

Our seat covers are designed to fit over your OEM seat base and generally do not require the removal of the stock seat cover unless it is damaged or has thick stitching seams on top. If these issues are present, removing the stock cover may be necessary to ensure a proper fit.

Installing a Luimoto seat cover over an undamaged OEM cover could result in a slightly tighter fit, but it should not significantly affect the firmness. Since our seat covers do not include additional padding, they will typically maintain the existing firmness of your seat.

For those seeking enhanced comfort, we recommend adding a gel insert to the seat, which can help alleviate discomfort.

To ensure the best possible fit, please refer to our installation page for detailed instructions. If you need further assistance, you can reach out to us via our Contact Us page.

(REF.CY240804/REV.240812)

Yes, if you need to modify your order before it has shipped, such as changing the color of the stitching from green to all-black, please contact us immediately. We are usually able to accommodate changes to orders, such as switching a passenger seat cover from green stitch to black stitch, as long as the request is made in time before the order is finalized and dispatched.

If you have photos of your items in use, we’d love to see them! Customers are encouraged to send pictures of the products they’ve purchased from us in action. Once you send us your photos, we will forward them to our social media manager for consideration to be featured on our social media accounts. This is a great way to show others how you are using our products, and it also gives us the chance to highlight satisfied customers. We appreciate you trusting us with your purchases and hope you enjoy them.

If you've noticed that you were charged the full price in error, please contact us immediately. We will investigate the issue, and if a mistake has occurred, we will issue you a refund of the difference. Once identified, the refund process is initiated on our end to correct the error.

Thank you for your interest in visiting us. While we primarily operate as an online store, we do offer visits by appointment only.

Visit Us (Appointment Only)

8912 Shaughnessy St.
Vancouver, BC, V6P 3Y5
Canada

Hours of Operation
Monday to Thursday | 9am to 5pm (PST)

For any inquiries or to schedule an appointment, please contact us through our Contact Us page. We look forward to assisting you!

(REF.CY240805)

While Luimoto primarily operates as an online store, we do offer visits to our headquarters by appointment only. Additionally, our products are available through a network of authorized dealers and distributors worldwide.

Visit Us (Appointment Only)

8912 Shaughnessy St.
Vancouver, BC, V6P 3Y5
Canada

Hours of Operation
Monday to Thursday | 9am to 5pm (PST)

To schedule an appointment or for any inquiries, please contact us through our Contact Us page.

Authorized Dealers and Distributors

Luimoto products are available through a network of authorized dealers and distributors worldwide. For a comprehensive list of dealers and their locations, please visit our Dealers and Distributors page. This will help you locate the nearest dealer to you, ensuring you can view and purchase our products with ease.

For further assistance, please visit our Contact Us page. We look forward to assisting you!

(REF.CY240805)

We manufacture seat covers, not complete seats. Our seat covers are designed to be installed on your existing, unmodified OEM seat.

(REF.CY240805)

Our seat covers do not include gel inserts. However, for added comfort, we offer Gold Gel inserts, which are sold separately and also require installation.

For further details or assistance, please visit our Contact Us page.

(REF.CY240805)

Our seat covers are designed to fit unmodified OEM seats. Using them on a modified seat may affect the fit and comfort.

(REF.CY240805)

To check the latest status of your order, please visit our Order Tracking page. Enter your email address and the unique order number, then click on “Find Order.” This will provide you with the most current information on your order status.

Order Timelines:

  • In Stock Orders: Usually ship within 1-2 business days.
  • Made to Order Items: Typically take 1-2 weeks before shipping.
  • Custom Orders: Production time for custom orders can vary based on complexity. Custom designs generally take around 2-4 weeks to complete after the design has been approved. If the design process takes longer to finalize, the production timeline will be based on the date of final approval.
  • Embroidery Services: Embroidery adds an additional 1-2 weeks to the production timeline.

For updates on custom services orders, it is best to contact our design team directly. They can provide the most accurate timeline for your specific order.

If you need further assistance, please use our Contact Us form. We are here to help and ensure your order meets your expectations.

(REF.CY240806)

Selecting the correct size Weather Protector is essential for ensuring a proper fit for both the rider and passenger seats. To determine the right size for your motorcycle, please visit our Weather Protector page, where you'll find detailed fitment and size options.

If you need further assistance, feel free to reach out through our Contact Us page. We're here to help you make the best choice for your seat covers.

(Waterproofing)

____

Fitment (⚠️Maximum Dimensions)

This product is designed for universal fit. Please measure your seat before choosing the correct size:

SizeLengthWidthHeight
X-Large55"31"8"
Large36"24"8.5"
Medium26.5"22.5"5.5"
Small17.5"16.5"2.5"
X-Small15.5"11.5"2"
(REF.CY240813)


We appreciate your interest in our materials! Currently, our focus is on creating custom seat covers rather than selling raw materials separately. Unfortunately, we do not offer materials like Tec Grip Vinyl for individual purchase.

If you are interested in customizing your seat, we offer a range of custom seat covers designed to your specifications. This includes options for different materials and personalized features. For more information on our custom services, please visit our Custom Services page.

If you have any further questions or need assistance, feel free to contact us, and we will be happy to help!

(REF.CY240813)

If you've placed an order and would like to add an additional item, such as a rear seat, please contact us as soon as possible. We may be able to modify your order before it ships, depending on the order's status.

To request changes to your order, please reach out to us through our Contact Us page with your order details. We'll do our best to accommodate your request.

If your order has already been processed or shipped, we can assist you in placing a new order for the additional items.

(REF.CY240824)

Unfortunately we do not sell materials separately as these are used to make our seat covers or packaged in our gold gel kits. You may try to find these online or from a local automotive upholstery shop. 

(REF.CY240903)