Luimoto

Luimoto | Help Center

All  orders placed on our website are shipped from Canada. Complete "In  stock" orders will usually ship within 1-2 business days. "Partial  stock" and "Made to Order" orders can take 1-2 weeks before shipping.  Custom orders can take longer depending on the complexity.

Canada Orders
Orders within Canada are shipped with UPS Worldwide Expedited (approximately 3 business days once shipped). 

USA Orders
Orders  within the continental United States, Hawaii, Puerto Rico and US Virgin  Islands are shipped via UPS Worldwide Expedited (approximately 2-3  business days once shipped). *Please note shipping cost for the  following territories of the United States will differ. Do not choose US  during checkout (American Samoa, Guam, Northern Mariana Islands).

International Orders
Orders  are shipped via UPS Worldwide Express (shipping time will vary  depending on your location). Most orders once shipped will arrive within  a week.

PO Box Address
We do not ship to  PO Box address. Physical address only. Military Address We ship to  APO/FPO addresses with Canada Post. Please select "US APO/FPO (Military  Base)" as country during checkout.

*IMPORTANT* All  international shipments are subject to duties/taxes charged by your  country's customs upon delivery. If the shipment is refused due to  refusal of paying import fees, we may abandon your order and not offer a  refund.

*Please contact us at sales@luimoto.com if you have any inquiries regarding shipping.

What is your shipping policy?

Absolutely! We can create custom seat covers for you, from a simple colour change, custom embroidery, to a full bespoke piece. Please visit our customs services page to learn more.

https://www.luimoto.com/collections/custom-services

Can I order a custom seat cover?

Thank you for your patience and we apologize for any delays in responding to your inquiry, as we normally experience high volume of custom order requests.
We are committed to providing each of our customers with personalized and high-quality products, and as a result, our team is working diligently to ensure that each request receives the attention it deserves.
Rest assured that your inquiry is important to us, and we will respond as soon as possible.

I haven't heard back from my custom design inquiry

Please provide us with more information about the motorcycle you are interested in, such as the make and model, and anything else you may require. Our team will review your request and get back to you as soon as possible to let you know if we are able to accommodate your request.

https://www.luimoto.com/pages/contact-us

I don't see anything available for my motorcycle

We do indeed work with content creators through our affiliate program. If you're interested in applying, we encourage you to visit our affiliate page to learn more about the program and to submit your  application. We're always on the lookout for talented content creators to partner with, so we'd love to hear from you! 

https://luimoto.com/pages/become-an-affiliate

I'm a content creator

Your order has not been packed and shipped yet. To check the status of your order, please click on the "🟢 Order Lookup" link.

If your region has the local currency option activated, then you will be notified upon visiting the website, otherwise all prices are displayed in US Dollars (USD). Local currencies are based off of the daily exchange rate against the USD.

<p>If your region has the local currency option activated, then you will be notified upon visiting the website, otherwise all prices are displayed in US Dollars (USD). Local currencies are based off of the daily exchange rate against the USD.</p>

Get more information

Categories

Shipping, Returns & Exchanges

Seat Covers FAQs

Gel Insert (Gold Gel) FAQs

Tank Pads (Tank Leaf) FAQs

Custom Orders

Articles

Can I purchase using my local currency?