Luimoto

Luimoto | Help Center

Shipping Rates

Shipping Policy

Returns & Exchanges - Checkout +

When will my order ship?

Can I ship my package directly to a UPS Access Point for pickup?

As a U.S. or international customer, will I have to pay duties or extra import fees?

You say your goods are duty-free under USMCA, but I was still charged a tariff. Why?

What are UPS brokerage fees, and can I avoid them? (U.S. bound shipments)

Shipping, Returns & Exchanges

Does the order come with the whole seat?

What is the difference between the CF and SP vinyl?

How are Luimoto seat covers installed?

What if I'm unable to install the seat cover myself?

What is the Moisture Barrier Poly Sheet for?

How do I maintain my Luimoto seat cover?

What is your warranty policy?

Can I staple the elastic on my motorcycle seat cover?

Can you make a seat cover for my aftermarket seat?

Seat Covers

What is Gold Gel?

How is Gold Gel installed?

What if I'm unable to install Gold Gel myself?

Can I install gel on my heated seat?

What is the difference in feel and comfort between the full Gold Gel insert and the new R version that goes on top of the foam?

What should I do if my motorcycle seat is uncomfortable?

Can I combine the Full Gold Gel Insert (GG1) with the R Version (GGR1) for my seat?

Gel Insert (Gold Gel)

What is Tank Leaf?

How does Tank Leaf install?

Tank Pads (Tank Leaf)

What is considered a custom order?

How do I place an order for a custom seat cover?

Can I change the colour and fabric of my seat cover

How do I add embroidery to my seat cover order.

Can I make changes to my custom order after it has been placed?

How can I estimate the shipping cost for a custom order?

Custom Orders

General Information for U.S. Customers – Tariffs, Duties, and Import Fees

How do I cancel my order?

Can I purchase using my local currency?

Can you modify the shape or build up foam on my seat?

Can you send me photos of your seat cover on my bike?

Does your seat have gel included?

How do I clean my seat cover?

Do you recommend using any kind of waterproofing on custom seat covers to prevent them from staying wet after rain?

Is there a way to receive my order internationally?

What is the approximate cost of international parcel delivery?

What should I do if I don't see any products available for my motorcycle?

Did you receive the wrong seat cover?

What is the material composition?

Can you shave the seats?

What gauge staples should I use on the seat cover?

Can I get a discount as a returning customer?

Do you offer discounts for returning customers or special groups like military personnel?

What should I do if my seat cover doesn’t fit properly?

How do I choose the correct size Weather Protector for my motorcycle?

Can I bring my seat in for a cover or Gold Gel installation if I'm located in the Vancouver area?

Can I purchase raw materials like Tec Grip Vinyl for personal use?

Do the Comfort Seat covers have added padding?

Are your products seat covers or complete seats?

Do your seat covers include gel inserts?

Can I use your seat covers on a modified seat?

Do you sell seat cover fabric or headliner foam separately?

Will installing the seat cover over the stock cover make it too firm?

What can I do if I have been charged the full price in error?

How can I share photos of my products in use?

Do you have any physical stores or dealers?

Can I visit your store?

How can I get an update on my order?

Can I change or modify my order after placing it?

More FAQ

Are Luimoto products affected by the new U.S. tariff?

What's a tariff, just so I understand?

Could this change in the future?

I was told by UPS or Customs that I need to pay something. What do I do?

U.S. Tariff (updated August 25, 2026)

Wait, didn't you say a tariff might apply?

Everything you need to know about Shipping, Returns & Exchanges at Luimoto.

Top questions from customers and fans alike!

When the tariff was first announced, the exact list of affected products hadn't been finalized, so we let customers know a charge might apply while we confirmed the details. We've since received confirmation from our customs broker that our products

<p dir="ltr" id="isPasted">When the tariff was first announced, the exact list of affected products hadn&apos;t been finalized, so we let customers know a charge might apply while we confirmed the details. We&apos;ve since received confirmation from our customs broker that our products are not on the affected list.</p>

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