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Shipping, Returns & Exchanges

Everything you need to know about Shipping, Returns & Exchanges at Luimoto.

Shipping Policy

All orders placed on our website are shipped from Canada. Complete "In stock" orders will usually ship within 1-2 business days. "Partial stock" and "Made to Order" orders can take 1-2 weeks before shipping. Custom orders can take longer depending on

Returns & Exchanges

If you are not completely satisfied with your purchase, or if the item arrived damaged, we will gladly accept return of the ordered item(s) within 30 days of received date. Please email us at [email protected] to obtain an return authorization (RA) n

When will my order ship?

If the items are in stock, they will typically ship within 1-2 business days after the order is placed. If the items are made to order, it can take up to 1-2 weeks for them to be shipped. Please note that these time frames are estimates and may vary

Can I ship my package directly to a UPS Access Point for pickup?

Yes, you can! Simply enter the UPS Access Point address as your delivery address during checkout. Once your package arrives at the selected Access Point, UPS will notify you via email for pickup. Don't forget to bring a government-issued photo ID, su